Certified Public Manager Program Level 2


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Program Overview:
This level expands the scope to groups and teams, with an emphasis on developing productive work groups and teams.

Course Description:
• What People Bring To Group
• Working In Groups
• Conflict in Groups
• False Consensus
• Problem-Solving and Decision-Making
• Team Leadership
• Process Improvement Teams

The goals of the Florida CPM program are:
• To strengthen organizational performance through improving the performance of Florida's public managers;
• To encourage the recognition of public management as a profession established upon an underlying body of knowledge;
• To set out a course of study by which such knowledge about self, groups, and organizations can be acquired;
• To foster and maintain high educational and ethical standards in the practice of public management;
• To assist state and local governments by establishing a more objective assessment for a public manager's professional knowledge and performance; and
• To provide enhanced professional recognition of management development attainment by public managers.

Course Objectives:
The goal of the CPM program is to produce:

• A person able to put knowledge into action: a flexible thinker capable of inductive and deductive reasoning; critical and creative thinking.
• A person able to engage in and facilitate organizational learning; willing to take the initiative and find new ways of doing things.
• A person committed to the development of the work group, teamwork, and teambuilding.
• A person able to question the assumptions of the larger organization and suggest alternatives for organizational action: e.g., leadership styles, organizational designs.
• A person centered in self: aware of personal style and at the same time aware of the strengths and styles of others and willing to work to integrate their interests and abilities with organizational purposes.
• A person committed to their own and to helping with other's personal growth and development.
• A person committed to improve organizational quality of worklife and insure the organization's impact on the quality of life in our society.
• A person tolerant of ambiguity, complexity, and uncertainty and as a result capable of anticipating and shaping change in organizations.
• A person who encourages the involvement of others and continually tries to improve his or her interpersonal communication skills.
• A person who is primarily motivated by intrinsic rewards; whether they are the nature of the job, achievement, opportunities to show initiative or affiliation with a productive team.
• A person continuing their lifelong learning, able to anticipate and plan for multiple career paths.
• A person aware of societal trends and willing to examine the resulting organizational issues: the role of technology in organizations, the increasing diversity of the workforce, the development of professional bureaucracies.

Course Sections

Course: CNB 5217-00
Term: 1718
Section Number: 1
Schedule Number: 19557
Instructor(s): Staff
Location: SPS, 8600 Valencia College Ln,Rm227
Dates: July 25 - 28, 2017 (Tue. - Fri., 8:30 a.m. - 4:30 p.m.)
Units: 2.8 CEUs
Contact Hours: 28 Contact Hours
Required Fees
   Course Fee O/E $495.00