Step Up and Lead

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Description

"Step Up and Lead, A Leadership and Team Building Seminar." Every organizationís culture is either created by design or default. Creating a culture of exceptional service does not happen by accident. This seminar begins with a discussion on the highest rated fire service leadership traits. Chief Viscuso will also cover the necessary leadership skills that are needed to motivate teams and maintain discipline. Topics will include; mentoring and succession planning, critiquing others, delegating, preventing freelancing, technical report writing, taking on administrative tasks, dealing with insubordination, conducting a post incident analysis, building morale, and leading in todayís world. This class will also introduce you to proven theories, methods and techniques that can help your organization provide exceptional customer service and make a great impression on the people they come in contact with on a daily basis.


Course Sections

Course: CFT 7051-00
Term: 1718
Section Number: 1
Schedule Number: 19809
Instructor(s): Staff
Location: SPS, 8600 Valencia College Ln,Rm100
Dates: July 26, 2017 (Wed., 9 a.m. - 3 p.m.)
Units: Non-Credit
Contact Hours: 0 Contact Hours
Required Fees
   Course Fee O/E $144.00