Senior Staff Innovative Command for Public Safety

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Description

Innovative leaders have big shoes to fill. We expect them to display excellent strategic vision, have a strong customer focus, create a climate of reciprocal trust, display fearless loyalty to doing what’s right for the organization, inspire and motivate through action, excel at setting stretch goals…the list goes on and on. This 2 day training will arm individuals with additional tools to be innovative in their current position and prepared for their next role in the organization. Our dynamic facilitators will work through the topics below to help set participants on the path of innovative command leadership.

Applying the Critical Thinking Process
Critical thinking is NOT the act of being critical, it is a process that enables critical thinkers to analyze problems, find reasoned solutions, and present fair and logical arguments – without being argumentative. Through the use storytelling, small group discussions, and self-assessments, this engaging course introduces methodical approaches to critical thinking and problem solving and helps participants recognize and avoid common pitfalls and fallacies.

By the end of this course learners should be able to:
• Identify underlying assumptions
• Implement a four-step critical thinking process
• Apply a twelve-step problem solving methodology
• Evaluate and present arguments without being argumentative

Accelerating Business Decisions
In today’s turbulent, fast-flowing business environment, individuals usually don’t have the luxury of time when making decisions. You need people who can quickly size up the situation, identify the most workable and expedient course of action, and then act—often without having all the data or the time to consider every possible option. This course helps individuals accelerate the decision-making process, yet still make quality decisions in fast-paced environments with limited time and information. It also teaches them to identify their own and others’ decision-making tendencies and understand how to balance them in situations requiring accelerated decisions.

By the end of this course learners should be able to:
• Evaluate possible solutions and make high-quality decisions when time is limited
• Determine when an accelerated decision is appropriate and when a more analytical approach is needed
• Accelerate the decisions they make
• Use a consistent approach when facing rushed decisions in your organization

Performance Improvement
Performance improvement is about identifying performance gaps and figuring out how to close them in ways that boost organizational results. Most organizations spend critical resources on problems and get no results. Performance improvement provides a systemic and systematic approach to generating organizational goals by understanding why performance gaps exist and what to do about them.

Emotional Intelligence
Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationship. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations.


Course Sections

Course: CNB 9035-00
Term: 1617
Section Number: 1
Schedule Number: 20020
Instructor(s): Staff
Location: SPS, 8600 Valencia College Ln,Rm229
Dates: May 24 & 25, 2017 (Wed. & Thu., 8:30 a.m. - 4:30 p.m.)
Units: 1.6 CEUs
Contact Hours: 16 Contact Hours
Required Fees
   Course Fee O/E $475.00